Joining the Smile High Club is free, no purchase necessary! We do suggest that you sign up with a smile on your face, but all you have to do is register an account at: kaizenmetrica.com/rewards If that wasn’t enough to make you smile, you get 100 Miles just for signing up to the Smile High Club! Are you smiling yet?

To log in to your Smile High Club Account go to: https://kaizenmetrica.com/account/login

You can also log in or sign up via the "Get Rewarded" icon at the bottom right of your navigation 😃

On Desktop: Your name will be at the top right of the navigation bar (hey, you!)
On Mobile: Your name will be at the bottom of the dropdown "Menu" (why hello again!)
On Both: Upon clicking the "Reward Me" Icon the popup title will be "Hi there 👋" 

If needed, you can log in at: https://kaizenmetrica.com/account/login

No you cannot use these miles for travel, think of them more as points. However, we have been traveling around the world finding groovy goods for over 33 years, and that's a lot of miles. We wanted to celebrate our love of travel with you, and thus the “Miles” were born. Miles can be redeemed for rewards which lead to smiles, what are you waiting for?

You earn 1 mile per every dollar spent at kaizenmetrica.com, but that’s just the start! You can also earn miles by following us on social media, submitting reviews of your favorite products, and more… you can even earn 1.5 miles for every dollar spent if you reach “Globetrotter” status  🌎

Your Miles will be added to your Smile High Club account within five days of your online order being placed and paid for, or within 5 days after a purchase at a Mexicali retail location. However, if you change your mind and the order is voided or refunded, the miles will be canceled.

How do rewards work?You get at least one mile per dollar spent, as well as bonus miles for other special activities from sharing the love on social media love to sharing your reviews of our products and more! Your Miles can then be exchanged for Rewards. Once you have enough miles, log into your account and choose "Get Your Rewards" to redeem your miles for rewards.

You can exchange your hard earned miles for rewards, which can range from discounts, to free shipping, to vouchers, however you can’t use these rewards on everything. You cannot use rewards to purchase gift cards or services, nor can you transfer them to other people.

We have good news… you CAN use your rewards at your local kaizenmetrica, whether that’s our newest location in Portland, ME or our flagship store in Rīga, ME. You just have to convert your miles to rewards and then show a printed or digital copy to a Mexicali sales associate the next time you are at one of our stores!