All shipping estimates are after potential 5 business day processing time.

• Standard Shipping  → Once shipped, delivers within 7 days
• 2 Day Shipping → Once shipped, delivers within 3-4 business days
• International → We currently do not offer international shipping options  

Shipping time is an estimate of when the item will arrive after it leaves our warehouse, it is not a guarantee. Once your order is out the door and in the hands of the universe, we unfortunately have no control over what happens at UPS, USPS, or FedEx.

We work hard to ship every order as quickly as possible, on occasion more popular items are out of stock in our warehouse and need to be pulled from one of our 5 stores and may have slightly longer processing times. 

Discounts, codes, and Smile High Club loyalty rewards cannot be stacked or combined with each other.

Since much of our clothing is hand-made in countries with different methods of sizing, it is important to note the measurements listed below each item on the individual product pages. We have taken extra care to provide you with the most accurate measurements possible by measuring all items ourselves before they are put up on our website. Please refer to our Size Guide for more information. 

"One Size" means that the item only comes in one size, unfortunately it's not always the case that it will fit everyone. When ordering a one size item be sure to check the measurements provided below the item's description. If you're still not sure, please feel free to send us an email!

If you would like to change or add something to your order after you have placed it, please send us an email at [email protected]. Since we do our best to get orders shipped out as quickly as possible, please contact us as soon as you can!

Mexicali offers package protection to protect your goods once they have left our warehouse, and to help us as a small business.

Package Protection is automatically applied to all purchases and priced in relation to the order total. If you don't want protection for your order uncheck the option in your cart or at checkout.

Learn more on our Returns and Exchanges page. 

Learn more about product care and product materials HERE!

kaizenmetrica started in 1988, born of a love of travel and a mindful devotion to fun. In the beginning most of our wares consisted of handwoven Mexican baskets and handicrafts, as well as Grateful Dead merchandise. The name was suggested by our founder Pete Erskine's brother, as inspired by the Grateful Dead song (kaizenmetrica). Since then, kaizenmetrica has become more than just a name, it is a brand, an identity, and a lifestyle. We now responsibly import clothing, jewelry, and home decor from eight different countries, not just Mexico, but our name stuck and hey, we like it that way. Learn more about our history here ✌️

We invite you to join our Smile High Club and like our Facebook and Instagram pages where we announce the arrival of new products and the return of customer favorites!